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Frequently Asked Questions (FAQs)
(Last Updated: 14 June 2005)

The following topics cover the most Frequently Asked Questions (FAQs) regarding avanti's products...


Frequently Asked Question (FAQ) Topics
Client Load Errors GPF in TaskMstr.exe; Unicode initialization failure with TMRemote.exe
No Uninstall Utility Uninstall / remove Avanti products
TaskMaster DOS Client Overview / summary of TaskMaster's TMRemote DOS Client.

Additional Information / Support Links
TaskMaster / TMLite FAQ Frequently Asked Questions (FAQs) about TaskMaster / TMLite.
TaskMaster SYNC FAQ: Frequently Asked Questions (FAQs) about TaskMaster's SYNC command.

TaskMaster Batch Reference: Batch Commands / Scripting Language Quick Reference for TaskMaster / TMLite.
TaskMaster Command Reference: Extended Console Commands Quick Reference for TaskMaster / TMLite.
TaskMaster Manual (Complete): Latest Electronic Copy (.PDF) of the TaskMaster / TMLite User's Guide
TaskMaster Sample Tasks: Example Tasks for TaskMaster / TMLite
TaskMaster Tips & Tricks: Tips & Tricks for TaskMaster / TMLite Commands & Tasks



Client Load Errors:

The TaskMaster Task Management Windows Client (TMClient.exe - v4) is a Windows 32-bit application which runs under Windows 98 / 2000 / 2003 / ME / NT / XP as long as the appropriate Novell Client for Windows has been installed.

The TaskMaster Remote Console DOS Client (TMRemote.exe - all versions) is a DOS 16-bit application which runs as a DOS box application under Windows 95 / 98 / 2000 / 2003 / ME / NT / XP as long as the appropriate Novell Client for Windows has been installed.

The TaskMaster Windows Client (TaskMstr.exe - v2 / v3) is a Windows 16-bit application which runs under Windows 95 / 98 / 2000 / 2003 / ME / NT as long as the appropriate Novell Client for Windows has been installed.

Unfortunately, Microsoft's Client for NetWare Networks does not provide the full NetWare API support required by these client applications in order to properly interact with the Server NLM counterpart.

Problems loading Client programs under Windows NT/2K/XP:
Novell has reported problems with 16-bit applications loading on Windows NT / 2000 with the Novell Client 4.81 PT1 client kit, as well as on Windows XP with the Novell Client 4.82 client kit. According to TID 2961694, the problem is with the NetWare.DRV driver file.

As of 04 Mar 2002, Novell has made a Beta patch available for download which corrects the problem. At last check, this Beta patch was available as the following file:

    291158.EXE  (04 Mar 2002)
  
At last check, this Beta patch had not been included in in the latest Novell Client 4.80 SP update:
    nt480pt5.EXE  (SP3 - 12 Mar 2002)
  

Unicode initialization failure:
The Unicode tables are used by NDS and applications for localization and support of the different languages around the world. In order for avanti Client programs to access NDS information, the applications must be able to load the appropriate Unicode tables. Therefore, the following Unicode tables need to reside in the NLS directory (typically %windir%\SYSTEM32\NLS):

    {cp}_uni.{cc}   uni_{cp}.{cc}   uni_{cp}.dos   uni_col.{cc}   uni_mon.{cc}

where {cp} is the 3-4 digit code page (typical: 437 for the U.S. and 850 for the U.K.) and {cc} is the 3 digit country code (example: 001 for U.S. and 044 for U.K. - the same as the telephone country code for the country).

    US:   437_uni.001   uni_437.001   uni_437.dos   uni_col.001   uni_mon.001   uni_mon.dos
    UK:   850_uni.044   uni_850.044   uni_850.dos   uni_col.044   uni_mon.044   uni_mon.dos

It is also important to insure that the NLS path is included in the Environment PATH variable so the tables can be located by the application.

Novell has numerous TIDs on problems with applications in loading the Unicode tables.
For more information: TID 2908298
Unicode Basic Functionality & Top Issues



No Uninstall Utility:

Avanti's products do not add/delete/modify the Windows registry nor Novell's Bindery/NDS databases in any way. Uninstalling or removing the software is merely a matter of deleting the files from the destination directories in which they have been installed.